New User Portal Set-up

Check out the steps below to help you set up your challenge questions and one-time password options. This will allow you to have access to and your campus email account available at

Please make sure to complete your account settings which include all of the steps below. If you do not complete the steps, you will not be able to login to or campus email until this is completed.

If you have any issues, questions or concerns beyond these steps, please contact the Emory & Henry IT Helpdesk by sending an email from your new account or from your personal account to Please be sure to provide your name, your username, and a phone number to contact you and describe your issue in as much detail as possible.